Privacy Policy

Last Updated: 18th of April, 2024

1. Website Privacy Policy Introduction

Introduction. We welcome you to the ODU-USA, Inc. website ( (the “Site” or “Website”). This Privacy Policy informs you how your information will be used by ODU-USA, Inc., and its parent and subsidiary corporations ("us," "we," or "Company"). The protection of personal data such as name, address, telephone number and email is very important to us. We are committed to respecting the privacy rights of our customers, visitors, and other users of the Site. We created this Website Privacy Policy ("Privacy Policy") to give you confidence as you visit and use the Site, and to demonstrate our commitment to fair information practices and the protection of privacy. This Privacy Policy is only applicable to the Site, and not to any third-party websites that you may be able to access from the Site, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. We are not responsible for the privacy practices or the content of these other websites or their data collection practices, except as otherwise required by law. You should check the privacy policies of these other websites to find out what other information they collect from users, whether while on their platform or website or in relation to links, buttons, or embedded media.

2. Information collection practices

2.1 Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses so-called “cookies”, which are text files placed on your computer, to help the website analyze how users use the Site. Cookies may save your preferences while you are at the Site, such as allowing for persistent login on pages that require logging in, and Company may use them to provide you with tailored information and tracking as you use the Site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google uses this type of information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By modifying your browser preferences, you may have the choice to accept cookies, to be notified when a cookie is sent, or to reject or block cookies. The rejection or limitation of cookies by your browser may limit your ability to use the Site. We treat information collected by cookies and other technologies as non-personal information. To the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy. By using this website, you consent to the processing of data about you by Google and Company in the manner and for the purposes set forth in this Privacy Policy. The collection and storage of data may be revoked at any time with respect to future services. In view of the debate regarding the use of analytics tools with full IP addresses, we would like to point out that this website uses Google Analytics with the “anonymizeip()” function, which ensures that IP addresses are processed in truncated form only and prevents them from being traced to a specific user. Install the "Opt-out add-on" for Google Analytics if you do NOT want your data to be processed.

2.2 How We Collect Information

We collect information from the following categories of sources:

  • From you and from any electronic device you are using, through our Website or otherwise
  • From vendors who provide technical, payment and delivery services
  • From advertising networks
  • From data analytics providers and search information providers
  • From credit reference agencies
  • From other trusted third parties who provide services to us

2.3 Categories of Information Collected

Anonymized Traffic Data. When you access the Site, sometimes information is automatically (meaning not by means of registration) collected that cannot be matched to a particular person (such as for example, the Internet browser and operating system used; domain name of the website from which you came; number of visits, average duration of a visit, pages called up). We use this information in order to determine how attractive the Site is and to improve website content. By collecting this information, we get a better understanding of your needs and preferences, what products and services we can develop to meet those needs and preferences, and how well Company's Site is functioning. We automatically track and collect the following categories of information when you visit our Site: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Site; and (4) types of web browsers used to access the Site (collectively "Traffic Data"). Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on the Site.

Information You Provide Us. During a Site visit, we may ask a customer for contact information (such as name, title, company name, email address, telephone number, fax number and addresses for shipping/billing, and financial and credit card information, when applicable) in connection with (1) the purchase process, (2) to become a registered user of the Site, (3) when you request information from or submit a question to Company, and (4) when you complete any web forms asking for such information ("Customer Information"). Customer Information includes the following categories of information: (1) Contact Data (such as your name, company name, phone number, mailing address, facsimile, and email address); (2) Financial Data (such as your account or credit card number); and (3) Demographic Data (such as zip code). If you communicate with us by email, or otherwise complete online forms, or surveys, any information provided in such communication may be collected as Customer Information.

Information We Receive from Other Sources. We work with third parties who provide services to us (including, for example, business partners, vendors who provide technical, payment and delivery services, advertising networks, analytics providers, search information providers, and financial and credit entities) and we may receive the type of information described above from them.

Sensitive Personal Information. We may collect information that may be considered “Sensitive Personal Information” under applicable privacy laws, such as: government-issued identifiers such as Social Security Numbers; bank and credit card account information; and your account login credentials. Where required by applicable law, we will request your consent prior to processing your Sensitive Personal Information. We do not make inferences about this information and only use it for the purpose for which it was collected.

Personal Information Collected from Job Applicants. When you apply for a job with us, we may collect the following, in addition to the information described above: 1) employment information; 2) education transcripts, education history, or level of education obtained; 3) information that you make publicly available in social media accounts; 4) information that you authorize us to collect from third parties, including former employers or references; and 5) any other information you provide in connection with your application. In certain circumstances, you may submit your application for employment through a third-party service that displays our job posting. We do not control the privacy practices of these third-party services. Please review their privacy policies carefully prior to submitting your application materials.

Children. The Site is not intended to solicit, collect, or maintain personally identifiable information from users under the age of consent in any applicable jurisdiction. If you are a parent or guardian, please contact us if you believe information regarding a child has been collected by us through the Site. If we learn or have reason to suspect that a Site user is underage, we will promptly delete any personal information for such user.

2.4 Uses of Information Collected

Company Use of Information. We use Customer Information to fulfill your orders, inform you about the status of your orders, and otherwise provide the product and services you request, as well as support for those products and services. We use your Financial Data to verify your qualifications for certain products or services and to bill you for products and services.

We also may use Contact Data to send you information and marketing materials about Company and its products and services, such as: advertising and marketing emails; Obsolete Part Bulletins; Service Change Information; notices of changes to our Website and changes to our terms, conditions, and policies; or other Company promotional emails. Emails may be sent to you by Company or an authorized agent working for Company. Information sent in this manner will always be subject to "unsubscribe or opt out" options.

We also use information we obtain from you:

  • To help us develop new products and services and improve our current products and services
  • To administer our Website and our products and services for internal operational purposes, including troubleshooting, data and statistical analysis, testing, research, and survey purposes.
  • To operate and improve our Website and to ensure that content is presented in the most effective manner for you and for your computer or device.
  • To ensure the security of our Website.
  • To measure or understand the effectiveness of advertising we serve to you and others who visit our Website and to deliver relevant personalized advertising to you and others.
  • To determine which aspects of our Website and our products and services are most useful to you and other users of our Website and our products and services.
  • To comply with the law or legal process (such as responding to subpoenas or court orders), and to comply with government reporting obligations.
  • To protect our legal rights or those of others, such as investigating potential violations of our terms of use, violations of law, intellectual property infringement, misuse of our Website, fraud, or potential threats to personal safety

We will not sell your personal information.

Retention of Personal Information. We will retain your personal information only to fulfill the purposes for which it was collected or as required for legitimate business purposes as described in this Privacy Policy or otherwise as permitted by law. We will retain your information for as long as needed to complete the purchase of products from us, and to provide any services or follow-up communications regarding those products.

2.5 Disclosure of Your Information

Disclosure to Facilitate Core Services. We disclose Contact Data and Financial Data to our business partners who assist us by performing core services (such as hosting, billing, fulfillment, or data storage and security) related to our operation of the Site. Credit and payment history may be disclosed to credit reporting companies. Those business partners have all agreed to uphold the same standards of security and confidentiality that we have promised to you in this Privacy Policy, and they will only use your Contact Data and other Customer Information to carry out their specific business obligations to Company. BY CHECKING ON THE BOX AT THE BOTTOM OF THE CHECKOUT PAGE, YOU GIVE US PERMISSION TO DISCLOSE YOUR INFORMATION TO AFFILIATES AND/OR THIRD PARTIES. IF YOU DECLINE, PLEASE UNDERSTAND THAT THIS WILL LIMIT YOUR ABILITY TO TAKE ADVANTAGE OF ALL OF THE FEATURES AND SERVICES WE OFFER ON THE SITE AND WILL PREVENT YOU FROM BEING ABLE TO PURCHASE COMPANY PRODUCTS.

Sharing for Marketing Purposes. With your consent, we share Contact Data with affiliated companies and third parties who may want to contact you regarding products you purchased on this Site and send you information about their products or services. If you do not wish to receive marketing information and/or promotional material from the Company, you may indicate that preference by email:, subject line: “Do not send any marketing or promotional material.”

Business Transfers. In the event that the Company is involved in a bankruptcy, reorganization, merger, sale of assets, change in control or other acquisition, the Customer Information may be sold or otherwise transferred as part of the transaction.

2.6 Your California Privacy Rights

California residents have the right to submit requests to have personal information disclosed, corrected, or deleted. You may share with us any questions or concerns about your personal information. We will not charge or discriminate against you in connection with any such request. You may submit your request by calling 805-484-0540 or by emailing For any such request, include the statement “My Privacy Rights” in your request, as well as your name, street address, city, state, and zip code.

We may require additional information to verify your identity. We might not delete your personal information, if it is necessary to complete the transaction for which the information was collected, or to protect the security of our website and the information we collect, or to comply with a legal obligation, or if your information will be used solely for internal purposes connected with your relationship with us.

Here are more details about your rights under California law.

Right to Disclosure and Access. You have the right to request disclosure of the following information:

  • The categories of personal information we have about you
  • The categories of sources from which the information was collected
  • The purposes for which the information was collected
  • The categories of third parties to whom the information was disclosed
  • The specific information we have collected about you 

You also may visit your account registration information at the webstore by accessing the My Account page. Through your Account Page information, you may review and update the Customer Information that we have already collected.

Right to Request Deletion. You may have the right to request the deletion or erasure of your personal information, except under certain circumstances subject to applicable law. We may maintain confidential copies of deletion requests. In certain situations, we may deny your deletion request for a number of reasons, including the following:

  • We are unable to verify that your request is authorized
  • We need your personal information to complete the provision of services you have asked us to provide and to obtain payment
  • We need your personal information for certain business security practices
  • We need your personal information for certain internal uses that are compatible with reasonable expectations or the context in which the information was originally provided
  • We need your personal information to comply with a legal obligation, exercise legal claims or rights, or defend legal claims
  • If, under applicable law, the personal information is exempt from deletion, such as certain consumer credit reporting information.

Right to Request Correction. You have the right to request that your personal information be corrected or updated if inaccurate.

Right to Revoke or Withdraw Consent. You have the right to withdraw consent to the continued use or disclosure of your personal information, subject to legal or contractual restrictions and reasonable notice.

Right to Nondiscrimination. You have the right to not be discriminated against and not to suffer retaliation after exercising your rights.

Right to Data Portability. You have the right to receive the personal information that you have given us, in a structured, commonly used and machine-readable format, and to send that data to another controller without hindrance.

Right to Opt-out of Profiling. You have the right not to be subject to a decision based solely on profiling or automated decision-making, except under certain exceptions under local law. We do not currently use this method of decision-making.

Right to Limit the Use and Disclosure of Sensitive Personal Information: You may have the right to limit the use and disclosure of your sensitive personal information. However, we do not use your sensitive personal information for purposes other than those for which it was collected, so these rights do not apply.

3. Confidentiality and Security of Customer Information

Except as otherwise provided in this Privacy Policy, we will keep your Customer Information private and will not share it with third parties, unless such disclosure is necessary to: (a) comply with a court order or other legal process; (b) protect our rights or property; or (c) enforce our Terms of Service and Conditions of Purchase. Company takes commercially reasonable efforts to protect data, including financial information, transmitted via the World Wide Web. Your Customer Information is stored on secure servers that are not accessible by unauthorized third parties. However, Company cannot be responsible for and does not guarantee or warrant the security of the information transmitted via the Internet, including through this Site. All online orders must be placed from a secure browser.

You must promptly notify us if your credit card, user name, or password is lost, stolen, or used without permission. In such event, we will remove that credit card, user name, or password from your account and update our records accordingly.

4. Arbitration of Disputes, Waiver of Representative Claims

Any dispute arising from or relating to this policy or to your use of our website shall be submitted to binding arbitration before a private arbitrator, rather than asserted in a court action. You recognize that you are waiving your right to file a lawsuit and waiving your right to a jury trial. The arbitration shall be conducted before the Judicial Arbitration and Mediation Service (JAMS). You may commence an arbitration proceeding through their website, or call 800-352-5267. The JAMS Streamlined Arbitration Rules & Procedures then in effect shall apply to the proceedings. Those rules are available on the JAMS website.

You further agree that you will not assert any class action or other representative claims arising from or relating to your use of our website. The waiver of class or other representative claims shall not apply, where a waiver of this type is prohibited by law.

5. Indemnification

You agree to indemnify and defend us and to hold us harmless from and against all damages and liabilities caused in whole or in part by any unlawful actions or breaches of this policy committed by you, or arising from or related to your use of our website or your dealings with our company. Your indemnity obligations cover any damages and liabilities arising from or related to any request submitted to us, including without limitation, requests for disclosure or deletion of Personal Information, and any unauthorized access to our website or computer systems obtained or facilitated through your computer or other electronic device.

6. Limitation of Liability

You agree that in no event will our liability to you or any person claiming through you or on your behalf exceed the total payments you have made to us for any goods or services purchased in the 12 months prior to the submission of the claim.

7. California and US Law Apply to Any Disputes

This website is controlled and operated in the United States and in the State of California, and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than the United States. We do not represent or warrant that the website or any part thereof is appropriate or available for use in any particular jurisdiction other than California. In choosing to access our website, you do so on your own initiative and at your own risk, and you are responsible for complying with all local laws, rules and regulations.

8. Updates and Changes to Privacy Policy

We reserve the right, at any time and without notice, to add to, change, update, or modify this Privacy Policy, simply by posting such change, update, or modification on the Site and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on the Site. By continuing to use or access this Site after any changes become effective, you agree to be bound by the revised Privacy Policy and any information collected or held by Company is subject to the revised Policy Privacy policy in effect at that time. We therefore ask that you periodically review this Privacy Policy to familiarize yourself with any changes.

All content of this Privacy Policy is: Copyright© 2016-2018 ODU-USA, Inc. 300 Camarillo Ranch Road, Suite A, Camarillo CA 93012. All rights reserved.